1. Right to Dispute
Consumers have the right to dispute the accuracy or completeness of information contained in a background report.
2. How to Submit a Dispute
Disputes may be submitted by email to compliance@atlasscreening.com. To help us process your dispute, please include your full name, a report reference where available, a clear description of the disputed information, and any supporting documentation you are able to provide.
3. Reinvestigation Process
Upon receiving a dispute, Atlas Screening will review the disputed information, contact the original data sources where necessary, and verify the accuracy of the reported data. Any information found to be inaccurate or that cannot be verified will be updated or removed.
4. Timeline
Reinvestigations are typically completed within 30 days, unless extended as permitted by law.
5. Results of Reinvestigation
Once the reinvestigation is complete, consumers are notified of the results, and an updated report is provided where applicable.
6. Corrections and Deletions
If information is found to be inaccurate or cannot be verified, it will be corrected or removed, and future reports will reflect the updated information.
7. Additional Rights
Consumers may have additional rights under applicable state laws.
8. Contact Information
For disputes or questions about the reinvestigation process, please contact our compliance team by email at compliance@atlasscreening.com or by phone at (917) 275-7712.